Can I Upgrade the CODA’s Firmware? | Troubleshooting Guide

Can I Upgrade the CODA’s Firmware?

No, your Service Provider provides cable modem firmware upgrade revisions.  The upgrading of all cable modems is supervised by DOCSIS standards, which requires that the distribution of the firmware update be done by the Service Provider , not the manufacturer.  The firmware updates from Hitron are handed over to the Service Provider who tests and remotely distributes the firmware to the respective cable modems on its network.

So, if you want to find out if you can get the latest firmware for your CODA Cable Modem, you will need to contact your ISP directly.

Info

Need More Help?

If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.