Check that the coaxial cable connections are secure at the modem and at the coax outlet.
Power off your modem for at least 10 seconds and then power it back on.
If the problem remains, please contact your Internet Service Provider.

If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.