CODA56 Online LED Off
The modem is offline and not connected to the Internet.
1. Make sure that you have activated your Internet Service with your Internet Service Provider.
2. Check that the coaxial cable connections are secure at the modem and at the coax outlet.
3. Check the Ethernet connections are secure at the modem and at the computers’ Ethernet port.
4. Power off your modem for at least 10 seconds and then power it back on.
5. Restart your computer or router connected to the cable modem. This ensures that they receive a correct IP address from the modem.
6. Check your modem by plugging it in to a different coax outlet.
7. Check if you have a splitter between your cable modem and the coax outlet. Remove the splitter and connect the cable modem directly to the coax outlet. If bypassing the splitter fixes the problem, you should probably get a new/better splitter that supports frequencies up to 1000 MHz.
(A splitter is a small device that has a single coax cable on one side and 2 coax cables on the other side.)
8. If the problem remains, please contact your Internet Service Provider.
1. Make sure that you have activated your Internet Service with your Internet Service Provider.
2. Check that the coaxial cable connections are secure at the modem and at the coax outlet.
3. Check the Ethernet connections are secure at the modem and at the computers’ Ethernet port.
4. Power off your modem for at least 10 seconds and then power it back on.
5. Restart your computer or router connected to the cable modem. This ensures that they receive a correct IP address from the modem.
6. Check your modem by plugging it in to a different coax outlet.
7. Check if you have a splitter between your cable modem and the coax outlet. Remove the splitter and connect the cable modem directly to the coax outlet. If bypassing the splitter fixes the problem, you should probably get a new/better splitter that supports frequencies up to 1000 MHz.
(A splitter is a small device that has a single coax cable on one side and 2 coax cables on the other side.)
8. If the problem remains, please contact your Internet Service Provider.
Need More Help?
If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.
Related Articles
CODA Online LED Off
If the Online LED is off, the modem is offline and not connected to the Internet. Make sure that you have activated your Internet Service with your Internet Service Provider. Check that the coaxial cable connections are secure at the modem and at the ...CODA User Manual
I. Hardware Overview Getting Started What's in the Box Minimum System Requirements Product Overview Front Panel LED Overview Rear Panel Product Label Register your Product II. Connecting the Cable Modem Where to place your Cable Modem Setup for ...Connecting your CODA Modem
Connect your Cable Modem to a Computer You must connect the cable modem directly to a computer during the installation and activation. After installation and activation, you can connect the cable modem to a router (see Connect Your Cable Modem to a ...What lights should be "ON" (lit) my CODA cable modem?
Power LED is Green and Steady LAN LED is Green and Steady Online LED is Green and Steady Upstream LED is either Green or Blue and Steady Downstream LED is either Green or Blue and Steady Need More Help? If you need additional assistance, our ...CODA LED Overview
You can use the LEDs to verify status and connections. The following table lists and describes each LED on the front panel of the cable modem.