D60 My 4G LED is not ON

D60 My 4G LED is not ON

If you're experiencing an issue with your Hitron D60 where the 4G LED is not on, here's a guide to help you understand and resolve the issue.

Understanding the 4G and 5G LEDs

  • 4G LED: This indicator light will be on if your Hitron D60 is connected to a 4G cellular network.
  • 5G LED: This light will be on if your D60 is connected to a 5G cellular network.

Note: If your D60 is connected via 5G, the 4G LED will not be on. Instead, the 5G LED will be illuminated.

Troubleshooting Steps

  1. Check the LEDs:

    • If the 5G LED is on and the 4G LED is off, your D60 is connected to a 5G network, which is normal behavior.
    • If neither the 4G nor the 5G LED is on, this could indicate a problem.

  2. WiFi Router Mode Only:

    • If the D60 is being used solely as a WiFi router without a cellular connection, the 4G LED will not be on. The device is functioning as a standard WiFi router, not utilizing cellular networks.

  3. No Cellular Connection:

    • If neither the 4G nor the 5G LED is on, it could indicate:
      • SIM Card Not Installed: Ensure that the SIM card is properly installed in the device. Without a SIM card, the D60 cannot connect to the cellular network, resulting in no LED activity.
      • Out of Range: The D60 may be out of range of a cell tower. If the device cannot detect a 4G or 5G signal, neither LED will be on.

  4. Optimizing the Connection:

    • To improve the cellular connection, consider repositioning the D60 router in your home. Ideally, place the device in a location with a clear line of sight to the nearest cell tower.
    • You can use online tools like CellMapper to locate the closest cell tower and identify the optimal position for your router.


By following these steps, you should be able to resolve the issue of the 4G LED not being on and ensure your Hitron D60 is properly connected to the cellular network.

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