If the WiFi LED on your Hitron xIQ D60 5G Router is not on, it may indicate an issue with the WiFi functionality of the device. Follow the steps below to troubleshoot and resolve the issue.

Steps to Check WiFi Connection

1. Verify the Power Connection:

   • Ensure that the Power LED is on, indicating that the device is receiving power. If the Power LED is not on, refer to the troubleshooting steps for the Power LED.

2. Check WiFi Settings:

   • Log in to the router's web interface by entering the router's IP address in your web browser. Ensure that the WiFi function is enabled.
   • Check the WiFi settings to confirm that both 2.4GHz and 5GHz bands are active.

3. Restart the Router:

   • Turn the router off using the On/Off button on the back of the device. Wait a few seconds, then turn it back on.
   • Allow the router to reboot and check if the WiFi LED is now on.

4. Check for Interference:

   • Ensure the router is placed in an open area, away from potential sources of interference like microwaves or cordless phones.

If the WiFi LED Is Still Not On

If you have followed the above steps and the WiFi LED is still not on, further troubleshooting may be required:

1. Perform a Factory Reset:

   • As a last resort, use a paper clip to press and hold the 'reset' button on the back of the router for approximately 10 seconds or until the LEDs on the front flash to indicate a successful reset.
   • After the reset, check if the WiFi LED comes on.

2. Contact Hitron Support:

   • If the issue persists after attempting a factory reset, open a support ticket with Hitron. Provide details of the troubleshooting steps you have already taken, so they can assist you more effectively.

Conclusion

If the WiFi LED on your Hitron D60 is not on, it’s important to first ensure that the router is powered on and that WiFi settings are correctly configured. If the issue continues after trying the recommended steps, contacting Hitron support or performing a factory reset may help resolve the problem.