How do I contact Technical Support?

How do I contact Technical Support?

If you need to contact Technical Support, you have several options:

  1. Utilize Our Chatbot: Holly, our chatbot, is available 24/7 and can assist you with common issues and provide detailed instructions for resolving them.

  2. Explore the Knowledgebase: Our extensive knowledgebase contains articles, troubleshooting guides, and FAQs that can help you resolve many issues on your own.

  3. Create a Support Ticket: If you need further assistance, you can create a support ticket. Simply click the "Add Ticket" button located in the upper right side of the screen, fill out the required information, and our support team will get back to you during business hours (Monday through Friday from 9 AM to 4 PM Mountain Time).


Notes
NoteTo ensure that we can provide the best possible support for your product, we kindly request the serial number of the device in question. This information helps us verify that the product was purchased from an authorized reseller and is eligible for support. Providing the serial number ensures a smoother and more efficient support experience. Thank you for your understanding and cooperation!

We are committed to providing you with the best support experience and look forward to assisting you!


    To start please register your product here.