If you need to contact Technical Support, you have several options:
Utilize Our Chatbot: Our chatbot, is available 24/7 and can assist you with common issues and provide detailed instructions for resolving them. Click this icon
Explore the Knowledgebase: Our extensive knowledgebase contains articles, troubleshooting guides, and FAQs that can help you resolve many issues on your own.
Create a Support Ticket: If you need additional assistance, you can submit a support ticket by clicking the “Add Ticket” or “+” button in the upper-right corner of the screen, or by clicking link. Provide the required details, and our Primary Support Team will respond during the following hours: Monday through Sunday, 6:00 AM – 8:00 PM (Pacific Time).
If your ticket requires escalation to our Senior Engineering Team, response times will follow regular business hours: Monday through Friday, 8:00 AM – 3:00 PM (Mountain Time).
We are committed to providing you with the best support experience and look forward to assisting you!