After passing Cable Labs Retail Certification, the modem manufacturer must submit the device to each carrier, such as Comcast, for additional testing. This involves evaluating the modem's performance on the specific network and ensuring compliance with the carrier's standards.

Need More Help?
If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.