Issue:

You want to change the user name and password to access your Hitron CODA modem.

Solution:

Unfortunately, you cannot change the user name and password for the Hitron CODA modem. 

Explanation:

While it might seem concerning that the credentials cannot be changed, it is important to understand that this is not a security risk. The modem's Graphical User Interface (GUI) allows you to view the settings but does not permit any changes to be made to the modem's configuration. Only your Internet Service Provider (ISP) has the capability to update the modem's configuration settings.

Need More Help?

If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.