Always Getting a Red Light with the DSS-01? Here's What to Do | Troubleshooting Guide

I am always getting a Red light with the DSS-01, what should I do?

  1. Make sure the AAA battery is in good working order (has a charge)

  2. Check that all of your connections are tight/secure

    To start please register your product here.

      • Related Articles

      • DSS-01 User Manual

        Welcome to the DSS01 Digital User Manual, designed to be your comprehensive guide to the DSS01 Coax Cable Tester. Within each section, you'll find direct web links to online articles, providing you with instant access to the most current and relevant ...

      • DSS-01 Installation Guide/How to Run a Test

        How to Run a Test To check the presence of a valid Internet signal at a coax outlet: STEP 1 Slide the Power switch to ON STEP 2 Connect the DSS-01 to the coax outlet. STEP 3 Press the button. STEP 4 Check the LED light: Solid GREEN indicates that a ...

      • Can the DSS-01 detect Satellite signals?

        No. The DSS-01 does not detect Satellite signals.

      • How big is the DSS-01?

        The DSS-01 is compact and pocket-sized. It’s approximately 2.5 inches in length and 1 inch in width.

      • How do you use the DSS-01?

        The DSS-01 connects to a coax cable or coax outlet by pushing on the F-connector and pressing one button to test the connection for valid signals from your Cable Broadband provider.