I’m Only Getting Gigabit Speeds Instead of 2.5 Gbps on the APEX2008
This is expected if any part of the connection is limited to 1 Gbps.
Check the following:
- The connected device supports 2.5 Gbps Ethernet
- Your router has 2.5 Gbps LAN ports
- You are using Cat5e or higher Ethernet cables
The switch automatically adjusts speed based on the connected device.
Need More Help?
If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.
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