Troubleshooting: My Device Is Connected to the APEX2008 Switch but Has No Internet

My Device Is Connected to the APEX2008 Switch but Has No Internet

This usually means the device has a network connection but is not receiving Internet access from the router.
Check the following:
  1. Make sure the switch is connected to a LAN port on your router (not the WAN/Internet port).
  2. Restart your network in this order:
    1. Modem
    2. Router
    3. Switch
  3. Confirm your router is providing Internet access to other devices.
The switch does not assign Internet access on its own—it relies on the router.


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