My HTEM4 is not working with some MoCA 2.0 devices, why?
If the MoCA LED on the HT-EM4 is not lit up, or you cannot access the Internet when using the HT-EM4 with an existing MoCA 2.0 device, this is likely an interoperability issue with the driver/firmware on the MoCA 2.0 device. Some older MoCA 2.0 devices may have issues communicating because they are using much older driver/firmware versions. This is mostly seen with older single-channel MoCA 2.0 devices and can be resolved by simply upgrading to a newer driver/firmware. Please contact your MoCA 2.0 device vendor to see if there is a newer driver/firmware available for upgrade.