Troubleshooting: My Internet Works When Connected to the Router, but Not Through the APEX2008 Switch

My Internet Works When Connected to the Router, but Not Through the APEX2008 Switch

Try power-cycling your network in the correct order:
  1. Power off your modem.
  2. Power off your router.
  3. Power off the switch.
  4. Power on the modem and wait until it is fully online.
  5. Power on the router and wait for Internet access.
  6. Power on the switch last.
Then reconnect your devices.

Info

Need More Help?

If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.