My Network Stopped Working After Adding the APEX2008 Switch
This is often caused by incorrect connection order or cabling.
- Make sure the switch is connected to the router—not directly to the modem (unless instructed by your ISP).
- Power-cycle the network:
- Modem → Router → Switch
- Ensure only one Ethernet path exists between devices (no loops).
After restarting, check LED activity.
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