None of the HTEM4 LEDs are ON, why?
The HT-EM4 is not receiving power.
- Ensure that you are using the correct power adapter that came with the device. Using a power adapter other than the one that came with your HT-EM4 can damage the HT-EM4.
- Make sure that the power adapter is connected to the HT-EM4 and the electrical outlet correctly.
- Disconnect and re-connect the power adapter to both the electrical outlet and the HT-EM4.
- If none of the above steps solve the problem, contact Hitron Technical Support as there might be a fault with the device.
Related Articles
None of the HTEM5 LEDs are ON, why?
The HTEM5 is not receiving power. Ensure that you are using the correct power adapter that came with the device. Using a power adapter other than the one that came with your HTEM5 can damage the HTEM5. Make sure that the power adapter is connected to ...
HTEM4 LEDs Explained
HTEM5 LEDs Explained
Why can’t I access the Internet when connected to the HTEM4?
If the POWER and LINK LEDs are on, but the MoCA LED is off: Ensure that the coax cable is connected to the RF port with the picture of a coax connector If the POWER LED is on, but the LINK LED is off: Please wait up to 90 seconds for the HT-EM4 to ...
HTEM4 Product Overview
Congratulations on purchasing the Hitron HT-EM4 MoCA 2.5 Coax to Ethernet Adapter. This easy-to-use Coax to Ethernet adapter uses your home’s existing coax wires to create a wired backbone with speeds up to 1 Gbps. Once you have a MoCA network in ...