Why Are None of the LEDs ON on My HTEM4 MoCA Adapter? | Troubleshooting Guide

None of the HTEM4 LEDs are ON, why?

The HT-EM4 is not receiving power.

  • Ensure that you are using the correct power adapter that came with the device. Using a power adapter other than the one that came with your HT-EM4 can damage the HT-EM4.
  • Make sure that the power adapter is connected to the HT-EM4 and the electrical outlet correctly.
  • Disconnect and re-connect the power adapter to both the electrical outlet and the HT-EM4.
  • If none of the above steps solve the problem, contact Hitron Technical Support as there might be a fault with the device.
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