If no LEDs are on, the switch is not receiving power.
- Make sure the included power adapter is firmly connected to the switch.
- Plug the power adapter directly into a working wall outlet.
- Confirm the outlet is working by testing another device.
- Disconnect the power adapter, wait 10 seconds, then reconnect it.
If the Power LED still does not turn solid green, contact Support.
Need More Help?
If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.