What to Do If Your CODA Cable Modem Isn't Approved for Your Cable Internet Service | FAQ

What if I'm told that my CODA cable modem isn't approved for my cable Internet service?

Hitron’s CODA cable modem is certified by CableLabs®, and is currently approved for use on Comcast XfinityComcast Xfinity Business,Charter SpectrumCox GigablastCableOne Sparklight and Zito Media networks

ALWAYS check with your Internet service provider’s web site or speak with someone from your Internet service provider to verify compatibility. For example, use this link to see the modems that are approved by Comcast xFinity. Just enter "CODA" in the top left search bar that says "Search for Devices".

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Need More Help?

If you need additional assistance, our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT. Visit https://us.hitrontech.com/contact-support/ to chat live with a support agent and get immediate help with your Hitron device.


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