What if I’m told that my CODA56 cable modem isn’t approved for my cable Internet service?
Hitron’s CODA56 cable modem is certified by CableLabs®, and is currently approved for use on Comcast XFINITY, Comcast XFINITY Business, Charter Spectrum, Cox Gigablast, CableOne Sparklight, Cogeco, Breezeline and Zito Media. ALWAYS check with your Internet service provider’s web site or speak with someone from your Internet service provider to verify compatibility.
Need More Help?
If you’re still experiencing issues with your Hitron device—especially if your Internet provider wasn’t able to resolve the problem—please let us know. Our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT, and in many cases we can work directly with your ISP to help escalate and resolve certain issues from our side. Visit
https://us.hitrontech.com/contact-support/ to chat live with a support agent for immediate assistance. We're here to ensure your service works the way it should.
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What if I’m told that my CODA cable modem isn’t approved for my cable Internet service?
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Installation Checklist Note: Before you connect your cable modem and contact your cable Internet service provider, make sure you have your cable account number, account phone number, and login information (your email address or user name and ...