What if I’m told that my CODA57 cable modem isn’t approved for my cable Internet service?
Hitron’s CODA57 cable modem is currently approved for use on Astound and GCI networks. ALWAYS check with your Internet service provider’s web site or speak with someone from your Internet service provider to verify compatibility. Not approved for use on Xfinity, Spectrum or Cox.
Need More Help?
If you’re still experiencing issues with your Hitron device—especially if your Internet provider wasn’t able to resolve the problem—please let us know. Our Technical Support Team is available 7 days a week, from 6:00 AM to 8:00 PM PT, and in many cases we can work directly with your ISP to help escalate and resolve certain issues from our side. Visit
https://us.hitrontech.com/contact-support/ to chat live with a support agent for immediate assistance. We're here to ensure your service works the way it should.