How to Fix WiFi Connection Issues with Hitron CODA Modem: Power Cycle Your Router

WiFi Doesn't Work, But CODA Modem Does

Notes
The CODA Cable Modem is only a modem and doesn’t have a built in wireless router. If you need wireless connectivity, you will need to purchase a separate wireless router. After you have the router, you can then connect it to the CODA Cable Modem with an Ethernet cable.

Issue:

Your Hitron CODA modem is on and working properly but your WiFi is not connected. This problem can be due to your WiFi router not having received a new LAN IP address from the new CODA modem.


Solution:

The best way to address this problem is to perform a power cycle on your WiFi router. Follow these steps to power cycle your router


Steps to Power Cycle Your WiFi Router:


Step 1: Turn Off Your Modem

Remove the black Power Cord from the back of the modem.


Step 2: Turn Off Your WiFi Router
  1. Find the power button on your WiFi router, which will likely be either on the rear or top of the router.
  2. Press the power button to turn off the WiFi router.
  3. Alternatively, you can also disconnect the router’s Power Cord from the power outlet

Step 3: Wait for 30 Seconds

Alert
It is important that the modem and WiFi router are turned off for at least 30 seconds. This step is crucial to ensure that the modem and router completely reset and clear their previous IP address settings.

Step 4: Turn On Your Modem
  1. The black Power Cord should be plugged into the back of the modem and then into a power outlet.

Step 5: Turn On Your WiFi Router

  1. Press the power button again to switch on the WiFi router. 
  2. If you had unplugged the router, then insert the router’s Power Cord into the power outlet. 

Step 6: Allow the Modem and WiFi Router to Reboot

Let the modem and router boot up completely. This process may take a few minutes. The router will then come online and attempt to establish a connection with the Hitron CODA modem and ask for a new LAN IP address.

Step 7: Check Your WiFi Connection

After the router has finished rebooting, check your WiFi connection on your devices. Confirm that your devices are connected to the right WiFi network and that the connection is strong.



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