Troubleshooting
Can I change the User Name and Password to Access the Hitron CODA Modem?
Issue: You want to change the user name and password to access your Hitron CODA modem. Solution: Unfortunately, you cannot change the user name and password for the Hitron CODA modem. They are statically set to "admin" and "admin". Explanation: While ...
WiFi Doesn't Work, But CODA Modem Does
Note: The CODA Cable Modem is solely a modem and does not include a built-in wireless router. If you require wireless connectivity, you would need to purchase a separate wireless router. Once you have the router, you can connect it to the CODA Cable ...
What lights should be "ON" (lit) my CODA cable modem?
Power LED is Green and Steady LAN LED is Green and Steady Online LED is Green and Steady Upstream LED is either Green or Blue and Steady Downstream LED is either Green or Blue and Steady
What if I’m told that my CODA cable modem isn’t approved for my cable Internet service?
Hitron’s CODA cable modem is certified by CableLabs®, and is currently approved for use on Comcast Xfinity and Charter Spectrum networks. ALWAYS check with your Internet service provider’s web site or speak with someone from your Internet service ...
How do I test my CODA modem speed?
To check your modem’s Internet speed, use a speed test server, such as speedtest.net: Open a web browser. Type in the URL speedtest.net. Click on the “GO” icon in the middle of the page. The speed test will first test your download speed, then it ...
How do I restart my CODA cable modem?
Restarting or rebooting your CODA cable modem resets your cable modem to your existing settings. To restart or reboot your CODA cable modem: Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of ...
How do I Factory Reset my CODA cable modem?
Factory Reset To Restore your CODA modem back to Factory Default Settings: NOTE: If you restore the CODA, any modified settings cannot be recovered. 1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening of ...
How do I activate Internet service on my Hitron CODA cable modem?
To activate your Internet service for Comcast XFINITY or Spectrum: * Comcast XFINITY: https://register.xfinity.com https://xfinity.com/support/articles/activate-purchased-modem 1 (800) XFINITY (1-800-934-6489) * Spectrum https://activate.spectrum.net ...
How do I access the GUI on the CODA?
The ability to access Hitron’s CODA GUI requires firmware version 7.3.5.0.1b2 or higher. This firmware is only available from your ISP, since the upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of ...
CODA Upstream LED is Off or Blinking
Check that the Ethernet cable is securely connected to the modem. If the problem remains, please contact your Internet Service Provider.
CODA POWER LED Off
Press the POWER button once to see if the LED is on and if the equipment turns on. Make sure that the power adapter is securely connected to your modem and securely connected to a working electrical outlet. Check that the electrical outlet is ...
CODA Online LED Off
If the Online LED is off, the modem is offline and not connected to the Internet. Make sure that you have activated your Internet Service with your Internet Service Provider. Check that the coaxial cable connections are secure at the modem and at the ...
CODA LAN LED Off
Check that the power to the modem is ON and that both ends of the Ethernet cable are securely connected to the modem and computer. Check that you are using the Ethernet cable that HITRON supplied for this product. If the problem remains, it could be ...
I have No Internet Connection with my CODA Modem
If you are replacing an existing cable modem, make sure that you have activated and registered your new cable modem with your Internet Service Provider. To activate your cable modem, contact your cable Internet provider or visit their website and ...
CODA Downstream LED is Off or Blinking
Check that the Ethernet cable is securely connected to the modem. If the problem remains, please contact your Internet Service Provider.
Can I Upgrade the CODA’s Firmware?
No, your Service Provider distributes cable modem firmware upgrades. The upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of firmware updates lies with the Service Provider. Firmware updates from ...
Popular Articles
Connecting the 1st HTEM5 Adapter
Get a MoCA 2.5 Network Adapter and Ethernet Cable. Connect the Ethernet Cable from the Modem/Router to the MoCA 2.5 Network Adapter. Get the Coax Cable and connect the Coax Cable from the Coax Outlet on the wall to the Coax Port on the MoCA 2.5 ...
Important Safety Instructions
Basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and personal injury, including the following: Do not use this product near water – for example, near a bathtub, kitchen sink, laundry tub, or swimming ...
Can I update the CODA56 Firmware?
No, your Service Provider distributes cable modem firmware upgrades. The upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of firmware updates lies with the Service Provider. Firmware updates from ...
How do I access the GUI on the CODA56?
The ability to access Hitron’s CODA56 GUI requires firmware version 7.3.5.0.1b2 or higher. This firmware is only available from your ISP, since the upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of ...
List of Compatible Cable Internet Providers - CODA56
This list is updated regularly so please check often. The Hitron CODA56 cable modem is approved to work with the following Broadband Service Providers: Charter Spectrum Comcast Xfinity Comcast Xfinity Business Cox Gigablast Astound CableOne ...