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General
How do I contact Technical Support?
If you need to contact Technical Support, you have several options: Utilize Our Chatbot: Holly, our chatbot, is available 24/7 and can assist you with common issues and provide detailed instructions for resolving them. Explore the Knowledgebase: Our ...
FCC Notice
FCC Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a ...

Popular Articles
Can I update the CODA56 Firmware?
No, your Service Provider distributes cable modem firmware upgrades. The upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of firmware updates lies with the Service Provider. Firmware updates from ...
Can both Gigabit Ethernet ports on the CODA be used at the same time?
The CODA cable modem has two Gigabit Ethernet ports. Each Gigabit port can provide an IP address if supported/provided by your Internet Service Provider. The CODA is a cable modem and does not provide routing functions.
HTEM4 Quick Install Guide
Click here to view the Quick Install Guide for the HT-EM4 MoCA 2.5 Network Adapter
Connecting your CODA Modem
Connect your Cable Modem to a Computer You must connect the cable modem directly to a computer during the installation and activation. After installation and activation, you can connect the cable modem to a router (see Connect Your Cable Modem to a ...
How do I access the GUI on the CODA56?
The ability to access Hitron’s CODA56 GUI requires firmware version 7.3.5.0.1b2 or higher. This firmware is only available from your ISP, since the upgrading of all cable modems is governed by DOCSIS standards, which mandate that the distribution of ...

General